It’s every company’s goal to enhance customer experience and satisfaction. This helps attract more clients and promotes the retention rate. An excellent way to achieve that is by providing personalized products or services.
Customizing your business services to meet specific customer needs isn’t easy. This is particularly true when dealing with new customers. Also, the needs of existing customers may change over time. You must continuously offer tailor-made services to stay ahead of the competition. For that reason, you may consider leveraging the power of technological innovations, one of them being Oracle Analytics.
Business analytics is a set of technologies or techniques for solving problems through data analysis. In simple terms, it involves analyzing data from various sources to help make informed business decisions.
You can work with your in-house team to manage your business analytics. However, there are times when you need the assistance of an expert. For instance, your team may not be proficient in this area, or you may want your employees to focus on other critical tasks. In these instances, it’s crucial to find the right service provider.
Here are essential things to consider when choosing an Oracle Analytics service provider.
1. Licensing Certificate Of The Consulting Company
A state-issued license is perhaps the most important thing to consider when selecting an Oracle analytics consulting company.
The primary purpose of asking for a licensing certificate is to determine the legitimacy of the service provider in question. This is important since not all companies out there claiming to offer Oracle Analytics are legally registered. Some are operating without a license and therefore of dubious reputation.
Working with a licensed consulting firm is likely to guarantee high-quality services. Such a company will be able to handle your business professionally and with due care. As a result, you’ll get better returns on your investment.
2. Experience Level Of The Service Provider
You’ll likely find several licensed Oracle Analytics consultants out there. However, you might not get satisfactory results if you select an individual who is lacking in experience.
Data analytics is a complex process that requires theoretical knowledge and practical experience. Therefore, it would be wise to hire a consultant with at least five years of experience implementing analytics reports using the following Oracle solutions:
- Oracle Analytics Cloud (OAC)
- Oracle BI Publisher (BIP)
- Oracle Data Integrator (ODI)
- Oracle Business Intelligence Enterprise Edition (OBIEE)
- Oracle Essbase
In addition, it would be preferable to hire a consultant with at least two years of consulting experience and who is also familiar with Machine Learning (ML) and Autonomous Data Warehouse (ADW). With an experienced consultant, you can be sure that your business analytics implementation projects will go smoothly.
Furthermore, an Oracle expert with many years of relevant experience may have witnessed the development of new technologies in business analytics. Hence, they can utilize the most suitable tools and techniques to help your business stay on top of technology.
3. Qualifications Of The Consultant
Working with a licensed and experienced consulting company is an excellent idea to grow your business faster. However, you should determine if the consultant assigned to your business has the necessary qualifications and credentials.
Ideally, an Oracle Analytics consultant should hold a bachelor’s degree in Information Systems, Computer Science, or any related field, as well as a master’s degree in a relevant field of study.
In addition, the consultant should be adept at documenting requirements and process flows, creating analytic reporting strategies, and developing implementation roadmaps. Additional skills to look for in a consultant include proficiency in communication, excellent analytical and problem-solving skills, and the ability to work collaboratively.
Furthermore, it would be good to hire a consultant who holds a certification in Oracle Analytics Cloud.
4. Location Of The Service Provider
Location is another crucial detail when choosing an Oracle Analytics consultant. You could go for a local service provider, or you might want to consider an overseas consultant to help you with business analytics.
If you wish to have frequent face-to-face interactions with your consultant, you might find the first option more to your liking. However, if you’re comfortable communicating with your consultant via online means, the second option might be a good fit for you. An added benefit of an overseas consultant is that you might be able to find an expert from the other side of the globe who doesn’t charge as much as local consultants.
However, the difference in time zones might pose a problem if urgent concerns arise. So, you need to take that into consideration when choosing an overseas consultant.
5. Credibility Of The Service Provider
Many Oracle Analytics consultants offer their services online. This means you can easily connect with a service provider and enter into an agreement with them even before a physical meeting. This arrangement offers maximum convenience for busy business owners.
While finding an Oracle expert over the internet has many benefits, sometimes the process isn’t straightforward. And if you’re not careful, you can run into some unexpected complications along the way.
First, some online consulting firms aren’t committed to providing high-quality services. Your company won’t go far if you select such a firm. You also need to note that some people who claim to offer business analytics services aren’t legitimate. They could be scammers looking for ways to take advantage of clients and steal data from them. Avoid any firm that sounds too good to be true as they could threaten the security of your business. That’s where checking credibility comes in.
The best way to determine the credibility of any Oracle Analytics consultant is by reading customer reviews. Strive to work with a firm that has garnered highly favorable reviews. Any service provider with overwhelmingly positive reviews from previous clients is likely to be credible.
Takeaway
There are several Oracle Analytics consultants out there. For that reason, identifying the right one for your business isn’t always easy. By considering the factors detailed in this article, you’ll be properly guided in choosing a suitable service provider that can successfully implement Oracle solutions to meet your company’s needs.
