Companies need the right tools to stay ahead, especially when it comes to managing customer relationships. Salesforce is a powerful platform, but making the most of it isn’t always straightforward. That’s where specialized Salesforce consulting companiescome in. They help businesses customize, integrate and optimize Salesforce to improve streamline operations, making a real impact on growth and efficiency.
What Are Salesforce Consulting Companies?
Salesforce consulting companies are specialized companies that help businesses implement, customize and optimize Salesforce solutions. Salesforce Consultant is a partner who helps businesses leverage the full potential of their Salesforce Customer Management (CRM) platform. Consulting firms provide strategic insights, technical expertise and ongoing support to ensure companies maximize their Salesforce investment.
Here are top 10 Salesforce Consulting Companies specializing in Custom Solutions:
1. Think Beyond
With over 17 years of experience, Think Beyond is a powerhouse in Salesforce consulting. Founded by Salesforce Architects, the firm offers a full range of services tailoring solutions to fit each organization’s unique needs. Their expertise ensures companies get a Salesforce setup that truly drives growth and efficiency. Think Beyond has broad experience across multiple industries: automotive, finance, insurance, new technologies, pharmaceuticals, logistics and higher education where they successfully implemented the Salesforce.com platform. True to its name, Think Beyond believes that a company’s reputation is built on genuinely solving customer problems. This can only be achieved when experienced professionals go beyond conventional solutions, bringing deep expertise and innovation to every collaboration.
- Based in: London, United Kingdom
- Employees: 51-200
- Founded: 2014
- Services: Salesforce Development, Salesforce Integration, Salesforce Experience Cloud, Salesforce Marketing Cloud, Salesforce Managed Services, Zendesk to Salesforce Migration, Genesys Cloud CX
2. Avenga
Avenga is a global technology partner for companies looking to gain or retain a competitive advantage by redefining the meaning of high-quality products and services. As their values state: Client-centricity – Existing to serve clients, Authenticity – Creating a culture of honesty and trust, Responsibility – Acting socially responsible manner, Empowerment – Empowering people to reach their full potential and produce the best outcome, Excellence – Maintaining highest standard of service, Shippability – Delivering what is promised.
- Based in: Cologne, North Rhine-Westphalia
- Employees: 1000+
- Founded: 2019
- Services: Salesforce administration, consulting, configuration, integration, product development, implementation, customization, training, support
3. CloudMasonry
CloudMasonry is a full-service Salesforce consulting firm with the resources and experience to get the job done right. They deliver success through the development of transformative cloud-based business solutions in partnership with customers. Their services include implementation, integration, data migration, and the development of custom workflows. CloudMasonry also offers post-implementation support, including training and ongoing maintenance, to ensure sustained success.
- Based in: Chicago, Illinois, USA
- Employees: 51-200 employees
- Founded: 2018
- Services: Sales Cloud, Service Cloud, Marketing Cloud
4. OSF Digital
OSF Digital is a global leader in AI-powered digital transformation serving as a trusted advisor and partner for business navigating the fast-changing digital world. As a multi-cloud innovation award winner and a member of multiple Salesforce Partner Advisory Boards, they help organizations seamlessly transition through every stage of digitalization. With deep expertise and strategic guidance, OFS Digital empowers clients worldwide to harness advanced technology, streamline operations, enhance customer experiences and accelerate growth.
- Based in: Quebec City, Canada
- Employees: 1K-5K employees
- Founded: 2003
- Services: Salesforce Revenue Cloud, Salesforce Order Management, Headless Salesforce Commerce, Salesforce Marketing Cloud, Salesforce Data Cloud, Salesforce Loyalty Management, Salesforce Experience Cloud, Salesforce, Service Cloud
5. Publicis Sapient
Publicis Sapient is a digital transformation partner that combines strategy, consulting, and customer experience expertise with Salesforce solutions. As part of the global Publicis Groupe, they bring deep industry knowledge across financial services, retail, consumer goods, healthcare, and energy sectors. Their approach integrates customer insights with technical innovation to deliver end-to-end Salesforce implementations that drive business growth. Publicis Sapient stands out for their ability to connect Salesforce capabilities with broader digital ecosystem strategies, helping organizations build meaningful customer relationships while optimizing operational efficiency. Their team of certified Salesforce consultants works alongside experience designers and data engineers to create solutions that deliver measurable business impact.
- Based in: Boston, Massachusetts, USA
- Employees: 10,000+Â
- Founded: 1990Â
- Services: Salesforce Commerce Cloud, Salesforce Marketing Cloud, Salesforce Service Cloud, Salesforce Sales Cloud, Digital Transformation, Experience Design, Data Analytics, AI/ML Integration
6. Silverline
Silverline is a Salesforce Platinum Partner specializing in industry-focused solutions for financial services, healthcare, and life sciences organizations. Their team of certified consultants combines deep industry expertise with Salesforce knowledge to deliver tailored implementations that address specific business challenges. Silverline’s approach emphasizes understanding each client’s unique workflows and requirements before developing customized solutions that drive operational efficiency and enhance customer experiences. With a proven methodology and commitment to long-term client success, Silverline provides end-to-end services from initial strategy through implementation, adoption, and ongoing support. Their focus on regulated industries has made them experts in compliance-conscious Salesforce solutions that balance innovation with security and regulatory requirements.
- Based in: New York, New York, USA
- Employees: 201-500 employees
- Founded: 2009
- Services: Salesforce Consulting, Salesforce Implementation, Financial Services Cloud, Healthcare & Life Sciences Cloud, Custom App Development, Data Migration, Integration Services, Managed Services
7. Coastal Cloud
Coastal Cloud is a Salesforce Platinum Consulting Partner delivering innovative solutions across multiple industries. Their delivery model combines onshore expertise with a focus on work-life balance, resulting in high customer satisfaction and low consultant turnover. Coastal Cloud specializes in complex multi-cloud implementations, helping organizations leverage the full power of the Salesforce platform through integrated solutions. With a consultative approach that prioritizes business outcomes over technology, they work closely with clients to understand processes before configuring Salesforce to match real-world needs. Coastal Cloud’s industry expertise spans healthcare, manufacturing, public sector, and education, allowing them to bring best practices and accelerators that speed implementation while delivering highly customized solutions.
- Based in: Palm Coast, Florida, USA
- Employees: 201-500 employees
- Founded: 2013
- Services: Salesforce Implementation, Salesforce Health Cloud, Salesforce Education Cloud, Salesforce Nonprofit Cloud, Salesforce Manufacturing Cloud, Multi-Cloud Integration, Managed Services, Change Management
8. Bluewolf
Bluewolf, an IBM Company, is a global Salesforce consulting firm known for its innovative approach to digital transformation. Acquired by IBM in 2016, Bluewolf combines deep Salesforce expertise with IBM’s enterprise capabilities to deliver powerful, intelligent customer experiences. Their methodology focuses on design thinking and agile implementation to help organizations realize value quickly from their Salesforce investments. Bluewolf’s industry accelerators and pre-built solutions enable faster deployment across financial services, healthcare, retail, and manufacturing sectors. What sets Bluewolf apart is their commitment to continuous innovation through their annual “State of Salesforce” report and Bluewolf Go offering, which provides fixed-scope implementations for rapid results. Their global delivery model ensures consistent quality across complex, multi-region Salesforce deployments.
- Based in: New York, New York, USA
- Employees: 1K-5K employees
- Founded: 2000
- Services: Salesforce Implementation, Salesforce Einstein Analytics, Salesforce CPQ, Salesforce Marketing Cloud, Salesforce Commerce Cloud, Digital Strategy, Customer Experience Design, AI-Powered Solutions
9. Cognizant
Cognizant is a global technology services leader and Salesforce Global Strategic Partner delivering end-to-end CRM solutions across industries. Their dedicated Salesforce practice combines deep platform expertise with industry knowledge in banking, insurance, healthcare, life sciences, manufacturing, and retail sectors. Cognizant’s approach leverages proprietary accelerators and frameworks to streamline implementations and migrations while ensuring seamless integration with existing enterprise systems. Their comprehensive delivery model spans strategy, implementation, and managed services, helping organizations achieve faster time-to-value and continuous innovation. What distinguishes Cognizant is their ability to connect Salesforce capabilities with broader digital transformation initiatives, including AI, IoT, and cloud migration, creating cohesive customer experiences that drive business growth and operational efficiency.
- Based in: Teaneck, New Jersey, USA
- Employees: 300,000+
- Founded: 1994
- Services: Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Commerce Cloud, Salesforce Integration, Salesforce Einstein Analytics, Digital Transformation, Industry-Specific Solutions
10. Deloitte
Deloitte is a global leader in professional services and a Salesforce Global Strategic Consulting Partner with one of the largest Salesforce practices worldwide. Their team combines deep industry knowledge with technical expertise to deliver transformative Salesforce solutions across financial services, healthcare, consumer products, manufacturing, and public sector organizations. Deloitte’s approach integrates strategy, technology, and human-centered design to create solutions that address complex business challenges while enhancing customer experiences. Their comprehensive methodology covers the entire project lifecycle, from strategy and implementation to change management and continuous optimization. What distinguishes Deloitte is their ability to bring together multidisciplinary teams that connect Salesforce capabilities with broader business transformation initiatives, delivering measurable outcomes and sustainable growth for their clients.
- Based in: New York, New York, USA
- Employees: 330,000+
- Founded: 1845
- Services: Salesforce Implementation, Salesforce Strategy & Advisory, Salesforce Industry Cloud Solutions, Salesforce Experience Cloud, Salesforce Commerce Cloud, Salesforce Marketing Cloud, Salesforce Analytics, Salesforce Integration
How Do Salesforce Consulting Companies Work Exactly?
Salesforce consulting companies partner with businesses through a comprehensive approach. They begin with discovery and strategy development, where consultants thoroughly assess existing business processes, identify challenges, and establish clear objectives before recommending optimal Salesforce products and creating a detailed implementation roadmap. Next comes customization and implementation, configuring the platform to align with specific business workflows and integrating it with existing enterprise systems like ERP or marketing automation tools.
The second half of the cooperation focuses on user training and adoption, where consultants conduct workshops and training sessions to ensure employees effectively utilize all Salesforce features. Finally, these firms provide ongoing support and optimization services, offering technical assistance, implementing system updates, and analyzing performance data to continuously improve the platform’s effectiveness and maximize the client’s return on investment.
Final Thoughts
Choosing the right Salesforce consulting partner is key to maximizing your CRM investment. These are known for their expertise, customer-focused approach and ability to deliver tailored solutions that help businesses thrive. Whether you’re just starting with Salesforce or looking to optimize your existing setup, working with a top-tier consulting firm can ensure you get the best results.
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