Alpesh is a dynamic leader with extensive experience in the B2B sales outsourcing industry. Known for his strategic vision and entrepreneurial mindset, he has played a pivotal role in reshaping the global sales paradigm by leveraging India’s immense potential for inside sales talent. Alpesh’s expertise lies in building scalable, cost effective solutions that deliver measurable outcomes for businesses worldwide. Passionate about innovation and people development, he has successfully mentored and trained fresh talent, creating meaningful job opportunities while driving revenue growth for clients. Alpesh embodies the spirit of continuous growth, learning, and impactful leadership.
Driving Change in B2B Sales
Entrepreneurship thrives on identifying challenges and turning them into opportunities. For Alpesh Kumar, Co-founder and CCO of FunnL, the journey began with a simple yet powerful realization: many businesses struggle to set up efficient inside sales teams despite sales being the backbone of every organization. Recognizing this gap, Alpesh and his co-founder embarked on a mission to provide scalable, cost-effective, and impactful B2B sales outsourcing solutions.
“Our goal was clear from day one,” shares Alpesh. “We wanted to bridge the gap between companies looking to sell and the right prospects who were genuinely interested in buying.”
Since its inception in 2013, FunnL has emerged as a global leader in sales appointment setting, generating over $2 billion in contract value for clients while reducing their customer acquisition costs by up to 75%. With over 450 employees, 150 clients worldwide, and a proven track record of results, FunnL stands as a testament to Alpesh’s vision and perseverance.
From Humble Beginnings to Global Success
Building FunnL was far from easy. Alpesh recalls the company’s modest beginnings: no seed capital, no external funding, and only a handful of employees. To sustain operations, he and his co-founder undertook consulting work while bootstrapping their venture.
“Those early days taught us to be frugal and customer-focused,” Alpesh explains. “We were determined to deliver value from day one, even with limited resources.” The hard work paid off. Within three years, FunnL became profitable, marking a significant milestone for the bootstrapped startup. By prioritizing client satisfaction and retention, the company grew exponentially, doubling revenue year-over-year and diversifying its offerings across industries like technology, healthcare, and finance.
A Unique Approach to Sales Outsourcing
At its core, FunnL specializes in enabling companies to outsource their inside sales functions, helping them connect with the right prospects. The company’s innovative approach combines personalized email marketing, strategic targeting, and data-driven insights to deliver measurable results.
Alpesh emphasizes, “We’re not just a service provider; we become an extension of our clients’ sales teams. By outsourcing their sales function to FunnL, businesses can focus on their core strengths while achieving significant cost savings and revenue growth.” FunnL has also been a trailblazer in driving the outsourcing of high-value functions, like sales enablement and lead generation, to India. This shift has created job opportunities for young professionals while showcasing India’s capability to deliver strategic business solutions at scale.
Building Teams, Creating Opportunities
One of FunnL’s most remarkable achievements has been its role in creating jobs and nurturing talent. Over the past decade, the company has hired and trained over 2,000 MBA graduates, equipping them with the skills needed to excel in B2B sales. Many of
these professionals have gone on to lead sales teams within FunnL or in other organizations.
“We’re passionate about fostering talent,” says Alpesh. “Through rigorous training programs, we not only prepare our team members for success but also contribute to the broader industry by developing skilled sales professionals.”
FunnL’s internal culture emphasizes growth, recognition, and motivation. Gamification, performance incentives, and regular rewards and recognition (R&R) initiatives have created a high-performing, loyal workforce. Alpesh’s leadership ensures that every team member feels valued and aligned with the company’s vision.
Overcoming Challenges with Innovation
Scaling FunnL from a 10-member team to a 450-strong organization was not without its hurdles. Alpesh recounts two major challenges: convincing clients to outsource their sales functions to India and managing the rapid growth of operations. “Many businesses were hesitant about outsourcing something as critical as sales,” he explains. “We had to demonstrate not only cost savings but also superior ROI compared to traditional marketing channels. Once we achieved that, the next challenge was scaling efficiently.”
FunnL tackled these challenges by leveraging technology. The company transitioned from manual processes to a tech-driven platform, streamlining client onboarding, team management, and operational workflows. This shift enabled FunnL to scale while maintaining quality and efficiency.
The Road Ahead: A Multi-Channel Inside Sales Platform
Looking to the future, Alpesh and his team are focused on developing a multi-channel inside sales platform. This innovative tool will encapsulate FunnL’s proven strategies and processes, providing enterprises worldwide with a streamlined way to manage inside sales activities.
“Our vision is to democratize access to high-quality sales processes,” Alpesh shares. “This platform will empower businesses to set up and manage inside sales teams efficiently, fostering global economic growth while creating more opportunities in India.”
A Passion for Mentorship and Community Building
While Alpesh has not yet mentored startups, he is eager to share his expertise with aspiring entrepreneurs. “Mentorship is an opportunity to give back,” he says. “I’m excited to guide early-stage companies in navigating the complexities of B2B sales and lead generation.”
Alpesh’s primary motivation for joining entrepreneurial networks like TiE is to contribute to a community of innovators. He envisions fostering mutual learning and growth while staying connected to emerging trends and fresh ideas.
A Leader with Vision and Purpose
Alpesh’s success as an entrepreneur is rooted in his ability to align vision with execution. His unique blend of strategic thinking, data-driven decision-making, and team-focused leadership has propelled FunnL to the forefront of B2B sales outsourcing. For Alpesh, the journey is far from over. “At FunnL, we’re driven by the belief that sales outsourcing is the future of B2B. Our mission is to push boundaries, deliver exceptional results, and make a lasting impact on businesses and communities worldwide.”
From bootstrapping a startup to building a global powerhouse, Alpesh Kumar’s journey is an inspiring testament to resilience, innovation, and the power of a clear vision. Under his leadership, FunnL continues to redefine what’s possible in the world of sales outsourcing.
Also read: What Are B2B Data Providers And How To Choose The Right One?
